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REFUND POLICY
This Refund Policy details the conditions under which submission fees may be refunded, cancelled, or adjusted. The $9 USD submission fee covers independent editorial evaluation and platform resource allocation.
Evaluation Service Agreement
The $9 USD entry fee pays specifically for the allocation of editorial review time, technical evaluation resources, and administrative overhead. Payment purchases an evaluation service; it does not purchase an award, a guaranteed selection outcome, nomination status, or a feedback report.
Pre-Review Cancellation Window
If you wish to cancel a submission before editorial review processing has commenced, you may request a 100% full refund. Cancellation requests must be submitted to hello@webdevawards.org within 48 hours of payment, citing the submission reference number (e.g., WDA-2026-XXXX).
Post-Review Work Allocation
Once an entry enters active editorial evaluation by our judging panel, editorial time and technical analysis have been expended. At this stage, submission fees become non-refundable, except where statutory consumer rights apply under local law.
Award Outcome Disclaimer
Receiving a non-selection outcome, nomination status without Website of the Day, or critique from judges does NOT constitute grounds for a refund. Independent evaluation requires objective decision-making, which cannot be contingent upon fee refunds.
Duplicate & Billing Corrections
If a technical billing error, currency conversion malfunction, or duplicate transaction occurs during checkout, our support team will investigate and issue a 100% prompt refund for the overcharged amount upon verification.
Dispute & Chargeback Protocol
If you experience any billing query or issue, please contact our support team at hello@webdevawards.org prior to initiating a bank dispute or chargeback. We aim to resolve all legitimate billing inquiries within 1–2 business days.